Get Started

Monday, 23 August 2010 09:31 Last Updated on Sunday, 10 March 2013 03:10 Written by Administrator
Note: Whenever you have a question, you can always reach our tech support by using the Help > Support > New Support Ticket or Contact Us link at the top of the page. Our support email is: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Test Your Actual Network Speed

Connecting from North/South America? Please Click Here to Test with Los Angeles Servers

Connecting from Europe/Africa? Please Click Here to Test with London Servers

Connecting from Asia/Australia? Click Here to Test with Singapore Servers

System Requirements:

Upload Speed >500Kbps, Ping < 150ms

You may experience slower than normal performance if your network does not meet the above requirements.

Step 1: Get to Know Our Offerings.

Please take some time to read our website home page, the FAQ section and Knowledge Base articles.

Step 2 - Experience a Free Trial

All of our monthly and weekly subscription plans come with a One Day Trial (A nominal verification fee of $0.29 does apply.)

You can sign up by clicking HERE

We offer several methods for you to connect to MacinCloud:

1. You can use the traditional remote desktop connection method to connect. We will provide you the link to download the connection files in the new account email.

2. You can use our BrowserConnectTM (Beta) feature which allows you to use your web browser to access MacinCloud! Don't forget to try it after you subscribe to our service. The access link will also be included in your new account email.

3. You can also connect using any iOS devices (iPhone, iPad or iPod Touch) or connect from a Linux or Mac computer. Please review our Knowledge Base in the Help menu for more details.

During the first day trial period, we recommend that you simulate the actual usage condition, that is, use the computer or device at locations where you would use the actual MacinCloud service. Please contact us if you experience any issues during the trial.

Step 3: Enjoy Our Service. If You Need Assistance, Please Contact Us. If this is the first time you use a cloud service, many things may not work exactly as it used to be. Please review our Help menu and contact us for questions that you may have.

Please make sure to follow the new account instructions we send you after your payment. Our FAQ and Knowledge Base also include important information that may help you to resolve common issues.